image of a boiler repair

A do-it-yourself approach to boiler repairs is not the best idea even if you are extremely confident about your skills. Heating equipment is complicated. When you make mistakes, it could be costly. Furthermore, the decision to fix a boiler as an unlicensed HVAC contractor could void the warranty.

If you work on a heating system without the essential know-how and licensing, you might put everyone at risk, including your home. It’s never a good idea to take a risk just to save some cash. You could end up spending more money along the way.

The best thing to do is to hire an experienced and licensed boiler repair technician. To accomplish this properly, you must know how to find a reputable boiler repair company.

Why Is It Important To Find A Reliable Boiler Repair Company?

The reputation of a boiler repair service company should be your most critical consideration. Before you weigh on the other factors, you must look into customer feedback and testimonials. You can learn a lot from the first-hand experience of previous clients and customers. Read online reviews about the company. Be sure to look at the positive and negative HVAC reviews.

You also may want to ask your friends, coworkers, or anyone you trust about prospective boiler repair companies they’ve hired in the past. Recommendations matter, especially if you don’t want to waste your time searching for prospects with no feedback or reviews.

Local Vs. National Boiler Repair Companies

A business’s success is attributed to excellent service to its clients. HVAC repair companies with nationwide coverage employ highly experienced and trained technicians. But the problem is that when you need them to address an issue with your heating system, there’s a long list of things to go through. There’s that corporate red tape that will make the response time very slow, to the point that you’d become very frustrated while waiting for your turn.

On the other hand, you can expect a local HVAC repair company to respond faster than a large national HVAC company. Faster response time is attributed to things like personalized service, local knowledge, and proximity. The primary difference between a small local HVAC company and a large corporation is that the former will prioritize customer service.


Boiler Repair Company History

Once you come up with a list of prospective boiler repair companies, start digging up their histories. You must figure out how long they’ve been in the business. Years or decades of experience in the industry says a lot about the reliability of the company and the people behind it. In other words, their longevity means they’re doing something that customers love.

Boiler Brand Partners

HVAC repair and maintenance companies build partnerships with brands and manufacturers. Doing so allows them to improve the knowledge and technical skills of their team when it comes to servicing their units. Specialized knowledge keeps these companies highly competitive, plus the partnership with the manufacturers of boilers and other heating equipment gives them better access to parts for replacements.

Look for a boiler repair service that has an existing partnership with the brand of your equipment.

image of an HVAC contractor with homeowner

Customer Service

Make sure that the boiler repair company displays a willingness to hear you out. Whenever you have questions, they should be capable and enthusiastic enough to answer all of them. For example, if they missed out on something during the repair, then they should come back and make up for the mistake.

Transparency is a crucial component of customer service. Choose a boiler repair company that has a website where you can obtain their contact details as well as the rates for their different services. A customer service representative must be on standby to get your call and address your needs. You know that you’re dealing with the ideal company when they show the willingness to go the extra mile even for the initial assessment.


There are a handful of dangers associated with malfunctioning heating equipment. So, when you notice that something is wrong with your boiler, be sure to call the pros to handle it on your behalf. Taking the DIY route will make matters worse. But when you’re hiring a boiler repair service, don’t forget to verify if the company is legitimate. Inquire if the business has a license to operate and the proper insurance. Ask if the technicians have their individual licenses, too. These safety measures are your guarantee that when something goes wrong, such as property damage, there’s an insurance policy that covers the cost to repair the damages.

In-Home Estimate Vs. Over The Phone Estimate

The majority of HVAC companies will offer free estimates. However, be wary of those who will give you an over-the-phone estimate. The failure to inspect your heating equipment in person means that the price quotation is highly inaccurate. You should insist on an in-home estimate instead. Once a company gives you the figures, be sure to put it on paper so that you will have the necessary proof once you sign the dotted line.

customer service

Boiler Repair Cost & Second Opinions

It’s best to obtain an estimate from three or four HVAC contractors before you decide. Even if you feel like you’ve found the ideal prospect, you still need to do comparison shopping. Keep in mind that the cost of fixing your heating equipment will differ from one company to another. The purpose of a second opinion is for you to weigh your options and understand which offer is the most reasonable one. The same thing holds true when it comes to the diagnosis and proposed solutions. For instance, one prospect might tell you that several parts need replacement, while another one might say that only one replacement is necessary to get the equipment up and running again.


Fixing a problematic or malfunctioning boiler is the responsibility of a professional. You must put in the effort to hire someone who comes with an excellent reputation, years of experience, and a reasonable price quotation. The company you choose must deliver the best possible customer service and, preferably, a strong partnership with your boiler’s manufacturer. When it comes to safety, the best boiler repair service must check all the boxes, including licensing, insurance, and exceptional safety record. The bottom line is that you must set a high standard.

Give Tower Energy A Call Today To Address Your Home Heating Needs

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Tower Energy provides comprehensive and premium heating and cooling service in the area. We make it possible by employing NATE certified technicians who come equipped with the training in HVAC repair, installation, tune-ups, and replacements.

Tower Energy offers you the highest standards of HVAC repair and maintenance services at the most competitive prices. If you need a new HVAC, we’re more than happy to assess your property’s needs. We will recommend the best solution within your budget. Call Tower Energy today for your free, in-home estimate.

Contact us now or call us at (860) 677-7347 to find out more.

image of a baby in front of humidifier for indoor air quality

Winter brings with it the holidays and other joyous things. Unfortunately, winter also means low temperatures and snow. Not to mention the dry indoor air we have to cope up with as well. It might not seem like a big issue, but dry air can affect your home’s indoor air quality and comfort. It can also affect your health when neglected for too long. Often, homeowners do not take notice of the dry air in your home until after dry air symptoms pop up. In this article, we will talk about dry air, how it affects your home’s air quality, and a few solutions to dry air issues.

Why Is There Dry Indoor Air During The Winter?

A dry air environment is when the level of water vapor in the air is almost non-existent. Water vapor in the air is a natural occurrence. However, changes in the temperature can affect the amount of moisture in the air. If it is cold, then the air won’t be able to retain water vapor. It is no wonder that we experience dry air more during the winter season.
Humidity refers to the amount of water vapor or moisture in the air. The humidity level inside your home will also determine its comfort level. The most common reasons for dry indoor air are:

Insulation Issues

A right balance of water vapor in the air means you maintain the indoor air quality standards in your home. One of the likely reasons for an imbalanced moisture level is that your home does not have proper insulation. Your heater reduces the moisture levels inside your home. However, the balance can be maintained if there is an appropriate level of humidity inside your home. Any holes, gaps, or cracks in your home will pull in the dry air from outside and disrupt the balance.

image of a home's insulation for heat loss

Lost Humidity Is Not Replaced

The moisture inside your home is reduced every time you turn on your heating system. This also occurs whenever you switch on cooling appliances like air conditioners. The air will remain dry if the water vapor that is lost when you turn on your HVAC system is not replaced.

How Dry Indoor Air Affects Your Health & Home

Prolonged exposure to dry indoor air can cause a few issues to both your health and home. A few of the common effects of dry air are:

Respiratory Issues

Dry air constricts your airways. When this happens, you will have difficulty in breathing. This is especially an issue for people who suffer from chronic respiratory problems like asthma. Some of the symptoms include feeling a tightness in the chest, coughing, and shortness of breath.

woman using an inhaler due to poor indoor air quality

Dry Skin And Other Problems

Dry air tends to suck the moisture out of your skin as well. This might lead to skin issues such as itchiness and flaking. Your hair is also affected id there is very little humidity in the air as it can lead to having dry hair that is prone to breakage. People who have the flu may also notice their symptoms worsening if exposed to dry air. They might experience dry, itchy eyes and chills, among other symptoms.

Damage To Wooden Components And Structures

If you find any cracks on the paint or if your wallpaper is peeling off, it might be because of the dry air. Books, musical instruments, paper or wooden sculptures, and paintings can also get damaged by the dry air.

Anything made of wood inside your home is at risk too. Dry air can cause deformity on any wooden surfaces in your home, including doors, furniture, window frames, and floors. It can also make wooden cabinets, doors, and windows difficult to open and close. This is because they tend to dry out when exposed to dry air for long periods.

What Homeowners Can Do To Remove Dry Air

Dry indoor air can be damaging to your health and home. Fortunately, dry indoor air can be preventable. Some of the things you can do to keep the humidity level balanced include:

Fix The Air Drafts

Check around your house for any gaps, holes, and cracks. Use fillers, putty, or foam sealant to fix them. Weatherstripping your doors and windows is also recommended. Make sure that the insulation in your home is intact and sufficient. Otherwise, add more for better insulation.

image of person sealing air drafts

Use A Humidifier

A humidifier adds moisture in the air. It is an essential device for when you need to keep the humidity level balanced inside your home. There are five types of humidifiers, some of which are portable and perfect for single rooms. However, if you want to make sure that your whole home receives the much-needed moisture, consider installing a central humidifier. This ensures that you receive comfort while still being cost-efficient.

Get Your HVAC System Checked

Regular HVAC tune-ups are vital to ensure that your heating equipment works properly for a very long time. It is recommended that you get your HVAC system maintained at least once a year before the winter months arrive. A professional HVAC technician can help you with all your heating and cooling needs, even identifying issues before they turn into larger problems. An HVAC system that is in tiptop shape will prevent indoor air pollution and maintain a home environment that is comfortable and safe for you and your family.


The winter season is a time for joyous occasions. Don’t let the dry air dampen the mood. Dry indoor air can cause quite health and comfort problems for you and your family. However, you do not have to suffer through it as there are many ways to fix it. Taking the right approach into improving your indoor air quality and getting your home winter-ready will go a long way.

Call Tower Energy For Fast & Affordable Home Comfort Services

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If you need top-quality heating and cooling services, look no further than Tower Energy. We have the NATE certified technicians that can repair, maintain, install, and replace any HVAC make and model. We guarantee that our professionals have the skills, knowledge, and experience to service your HVAC equipment properly.
Rest assured that Tower Energy can assist you with all your HVAC needs. We offer the most competitive service costs in the area, and a guarantee backs our work. Our HVAC services prioritize indoor air quality, energy efficiency, comfort, and more. Call us and schedule a free, in-home estimate today.

Contact us now or call us at (860) 677-7347 to find out more.